Pledge Fixed, agreed fees before we start. (Flexible payment terms available) Advice on how to reduce our fees! Accounts completed in 4 weeks or sooner by agreement. Total quality management, clear procedures for handling your instructions. A professional partner with a friendly outlook on life who will be in contact regularly by agreement (normally every six weeks) to check progress. Comprehensive tax advice to minimize your tax bill. Free, full telephone support so if problems or opportunities are on the horizon, phone for an initial view. Quick response. Guaranteed returned calls within 4 hours - letters answered within 1 week (normally much faster of course).